Good for gaining experience, but not much else. - Account Manager CDW Employee Review

2.0
28 May 2010
Recommend
CEO approval
Business outlook

Pros

CDW loves to hire new talent. It is a great job to gain lots of knowledge of the industry and get your foot in the door. At times the incentives from various vendors can be exciting. Given plenty of resources to get trained on every aspect of IT.

Cons

To begin, the pay is awful. In CDW, you have an opportunity to make lots of money but you need to be in the right vertical or market segment. Since it is so easy to get a job at CDW, the management has a tendency to treat the employees like high school students. They monitor your every move at times and have seen it get so extreme that it's caused people great anxiety. They don't utilize their employees to their full potential and focus everything on sales. When entering the position they tell you that you can easily move around in the company if sales is not your thing, but it's where you must start off. What they don't tell you is that you must be great at sales in order to move to one of the positions that better suits you.

Explore other reviews about CDW

5.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

We all help each other to win unlike any other organization I've worked for. I've never seen an organization support their "coworkers" like CDW has. Management is excellent, supportive and not breathing down our neck but of course have expectations. Leadership is visible. The other day I got off the elevator and the CEO, Chris Leahy, was there which startled me to the point I didn't have words for her. Just be prepared to engage with variety of people often and you'll be successful here.

Cons

None at the moment. I could always get more pay but not real cons. If I owned a business, I'd model it after CDW in part.

3.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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