Pros
One of the best Inside Sales jobs you will find in the industry; Great dedicated resources in core competencies (hardware and software) and great vision for how they are moving into the professional services industry; well-respected by manufacturers we represent; management is more flexible to work-life balance as you become more tenure; CDW seems to be having a very successful year overall which means perks are coming back and morale is picking up; CDW hires people who are generally hard working and have great personalities
Cons
Building a book is difficult (often left to fend for yourself); internal systems are becoming less reliable as they are being "upgraded"; lots of recent turnover is hurting the relationship between customer/CDW; little room for growth if you have started in the Inside Sales position since CDW is looking to fill open positions with well-experienced engineers and technical sales reps (neither of which you get trained for as an Inside Sales rep); CDW is hiring more Inside Sales reps than there is business to sustain in some regions