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Thank you for your input and efforts to contribute to our company. We are sorry that you did not have a great experience and take all feedback seriously. You have brought up a few areas where we can do better and have implemented some solid changes recently. Out of respect to our other employees and future employees, I want to address some of the things you mentioned here.
As a matter of fact, we do have a functioning HR department and we are always looking for ways to make this a great place to work. This year we implemented a 401(K) Plan with a company contribution for all employees regardless of personal contributions. In the summer of 2018, our HR Department also created a parental leave policy, when one of our employees had a child. I am also happy to share that CERTUS has home office days every month, as well as a generous PTO policy which provides all employees with both paid sick and vacation leave, should they have a doctor’s visit during the week. We also take special days off such as company founders’ day, Employee Appreciation Day and extended Christmas and New Year holidays. Annual incentive and bonus consideration are additional benefits to working at CERTUS.
Like all growing companies, our culture is always evolving, and we take pride in the team we are building. While wearing headphones in the office is accepted, we ask all employees to be alert to others trying to get their attention and to answer the phone. I can assure you that the company does not ‘heavily’ monitor emails, phone conversations, and internet usage. We do however ask that all employees use company equipment for business only. I think this is a standard for most organizations.
Operationally, CERTUS is doing our part to make the world a safer place to eat and this can only be done with a cohesive team of professionals who care about our mission, our customers and each other.