All of IT in one place - Network Technician CGB Tech Solutions Employee Review

Passionate MSP for primarily nonprofits in the Cleveland area Encourages growth and education, offers to cover certification costs. While very fast paced, there’s a lot of praise for the lightheartedness in the work atmosphere. Very pleasant folks to work with, with a general “realness” that’s quite rare in other workplaces. Continually updates cybersecurity procedures and remains cutting edge.

Sometimes the procedures and project/ticket hand offs from one department to the next can be a little blurry. However, at the time of my departure, this was a work in progress and being better defined.

Certification cost reimbursement. decently flexible around life events, easily accessible, opportunities to network with non-profit/charitable organizations.

CGB is company with potential that has theories about doing things that don't work so well in practice resulting in losing big clients to making the lives of those beneath management hellish. Inventory and Shipping & Receiving tracking was virtually non-existent resulting in countless headaches and wasted time. All the while the tracking on work orders/tickets was convoluted causing small work orders, that normally only take 15 to 20 minutes, to take in excess of 40 minutes to complete creating a situation where you're falling further and further behind on the other remaining tickets while other yet come in.