Work Experience - Customer Service Representative (CSR) CIBC Employee Review

3.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Three weeks of annual leave each year

Cons

The experience depends entirely on the team and leadership. For instance, we have some vacation days, but our leaders don't want us to use them. Furthermore, overtime is unpaid. -They can't provide enough help; they just want you to make fewer mistakes and ask fewer questions.

Explore other reviews about CIBC

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

4.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

good visibility, good work/life balance (got lucky and am in a good team)

Cons

little to no upward momentum. not enough of a structure to support long term employees with competitive market rates.

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