Dated systems, illogical procedures that incovinience clients rather than helping them - Customer Service Representative CIBC Employee Review

Users say... "Good benefits for staff: free service charges and discounted rates on loans and mortgages." "Culture is great and friendly" "relaxed and good work life balance" "The branch team is full of great people trying to do great things for clients." "Digital team is great and nice to work with" 

Users say... "Pay is low and you're expected to do way more than what your job description entails" "Low salary based on market Lack of process and procedure" "poor management and sometimes difficult to work" "Hours are long but you are pretty much prepared for it when you signed up for the job" "Low compensation relative to other big 5 banks"