Unnecessarily difficult place to work. Branch level. - Customer Service Representative CIBC Employee Review

2.0
21 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Many nice people at work but can be very clique-y. Lots of job experience. Lots of coaching.

Cons

Coaching to the point of being annoying. Emphasis on sales, sales, sales. Selling to people who can't afford the products is encouraged. Boring contests that don't pay out. When people win the big across-Canada contests they have to pay a ton of taxes on the prize. Management can be secretive and sneaky There is no privacy for you if you do any banking there,...they talk amongst themselves about your transactions. Lots of high-school drama and gossip. Some places managed better than others. I worked at 2 branches....the management at one of them was phony, mean, and nasty, and the other was fantastic, kind, and well-liked. The payscale compared to other banks is the lowest.

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5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

1.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

The NY location is close to Grand Central Station

Cons

Slow Canadian culture that finds it challenging to meet US regulatory standards. Executives play favorites and gaslight employees, if you voice your opinion, they either silence you or try to manage you out with exaggerated "performance issues"

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