Pros
The people here are very experienced and knowledgeable in their field. With the company being as old as it is, they have/had great employee retention so you have tons of people who have been here for decades and are a wealth of knowledge.
Cons
The IT org is changing its structure completely with little to no communication about their vision. There have been waves of layoffs with no reasoning and no sympathy for employees who ask "why?" The culture is so stuffy and extremely corporate, if you want any kind of an engaging day-to-day experience, CNA is unfortunately not for you. I have experienced a strong "heads down and work" attitude with no value put on forming any kind of personal friendships with the people around you. There's no such thing as an employee experience within IT- other BU have fun, sponsored activities to get everyone together and to get to know one another but that is 100% unheard of here. The company is trying to brand itself as a new, hip, innovative company that is willing to change and adjust to the needs of their employees but I have yet to see even one example of this. The executives point fingers at employees and make claims like "why am I the only one who is looking to cut costs around here, why don't any of you push back on our MSPs?" without spending one day in our shoes. And I know that because if they did spend any time around here, they'd know how hard people work and how there are individuals who are working their butt off to make a difference and help the company as best as they can. Upper management is just too arrogant and self-absorbed to see that. Then we get told that we need to have more "passion" and a willingness to see the company do better, that this is a team effort and upper management cannot do it alone. All I have to say is passion is earned, it doesn't just come with a title.