Unfair Business Practices, Clique Oriented, Go Nowhere Job with little to no Work - Retail Representative CROSSMARK Employee Review

1.0
2 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Somewhat flexible schedule, no excessive mileage (they keep you working near your home)

Cons

They assign you work due weeks ahead and then unassign it and give the work to someone else if you don't complete it early, like a week or more early (they call it "front-loading"). Their scheduling is sporadic at best - don't expect a bunch of hours. They won't give you any work for months and then tell you you aren't following company policy when you don't call your supervisor every week. Why would you need to talk to your supervisor if you have no legitimate business need? They expect you to be available only to their company Monday, Tuesday and Wednesday every week even if they don't give you any work to do. This is an unfair business practice. When you complete a 30 minute ticket on Friday that's not actually due until Sunday, they tell you it was completed late because you didn't finish it by Wednesday. This makes no sense. They provide no explanation for why work was originally assigned to you but within a day or two it's suddenly gone from your schedule. If the supervisor likes you, and you call them all the time to shoot the breeze, they apparently fill your schedule. Otherwise, you get minimal tasks every few weeks and if you're lucky you actually get a tiny paycheck once a month or so. They change reporting technology often, and there are always glitches that make it difficult to do your job. You can work there for years and never get a raise. All you get is minimum wage regardless of experience. There is no ability to advance. They refuse to pay you for administration time navigating their endless updates in reporting software and tracking your time and mileage. So you end up working off the clock quite a bit. Favored employees receive company tablets while anyone else has to use their own smartphone and print paperwork - a lot of paperwork! Team Leads don't make any more money than a laborer off the street does. If you're looking for a job that actually has work to give, isn't stingy doling it out, has room for advancement, will consider your worth and compensate you with pay raises, and makes you feel proud to work for them - Crossmark isn't the job for you! I would steer clear and find another employer.

Explore other reviews about CROSSMARK

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

flexible schedule that works for you

Cons

lots of time on your feet

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

No pros working at crossmark

Cons

an honest example of your day, we will pay you for 15 minutes to run up to a Walmart. For that 15 minutes we will expect you to read instructions for any new changes, run in and check in with a manager, find our product, count our products exactly, go to the back room and find our products (which is by far the longest step), count our products in the back exactly, bring our products to the front of the store, take pictures and answer questions, remove all old products, stock by date, take pictures and answer questions. If this takes you 25-30 minutes, which is probably a more accurate accounting, we will still only pay you for 15. If you are lucky there may be another job that day, but if not you will be expected to waste your gas, drive to the Walmart that we demanded, and work that 15 minute job alone. In that case we will be demanding that you take an hour out of your day for $3.00.

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