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      CSX

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      Customer service focus undermined by questionable leadership - Manager CSX Employee Review

      1.0
      21 June 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Simple business model which is dependent on customer service.

      Cons

      Board is run by an Activist Investor. Company officers for the past 10 year have been bleeding off company assets and reducing operational capabilities in exchange for short term valuations. Many of these senior leaders were brought in with documented history of sexual misconduct and questionable corporate ethics. Their only qualification they need is that they were former managers under the Hunter Harrison regime at Canadian National.

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      5.0
      15 June 2026
      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Fair minded and supportive management. Not directly involved in RR management, so did not have the same hours or demands as many do.

      Cons

      None really--large publicly held company. Working on a contract basis, so can't speak to benefits.

      2.0
      8 June 2026
      Freight conductor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay and benefits PTO

      Cons

      Long hours and terrible work environment Training is inadequate On call 24/7 with only 2hr notice No holiday pay for road jobs Newer guys/ low seniority never know where they are going to work week to week No overtime potentially if on long mileage run and will still work 12 hours Very stressful job with a lot of responsibility Lots of time away from home and never have a consistent sleep schedule

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