Great industry, pay and benefits, but agencies dominate leadership. - Communication Director CSX Employee Review

3.0
19 May 2017
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits. Most jobs are RR retirement, not social security. Big company footprint with opportunity to travel and move around the U.S.

Cons

Due to weak leadership, department is led by multiple PR, public affairs and ad agencies instead of management team running the agencies.

Explore other reviews about CSX

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Fair minded and supportive management. Not directly involved in RR management, so did not have the same hours or demands as many do.

Cons

None really--large publicly held company. Working on a contract basis, so can't speak to benefits.

1.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Simple business model which is dependent on customer service.

Cons

Board is run by an Activist Investor. Company officers for the past 10 year have been bleeding off company assets and reducing operational capabilities in exchange for short term valuations. Many of these senior leaders were brought in with documented history of sexual misconduct and questionable corporate ethics. Their only qualification they need is that they were former managers under the Hunter Harrison regime at Canadian National.

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