Strange Experience - Sales and Leasing Agent CYM Living Employee Review

1.0
11 Sept 2025
Recommend
CEO approval
Business outlook

Pros

flexible hours fastpace a lot of leads

Cons

My experience working at CYM was honestly awful. They pay new leasing agents next to nothing hourly, which already makes it hard to stay motivated. On top of that, the training process was bizarre, we were expected to read off “scripts” like robots, which felt so unnatural when working with prospects. Some of their rules felt completely off, even to the point where I questioned whether they were violating fair housing laws. For example, we were not allowed to take family leads unless you were a “senior agent.” That was one of the strangest dynamics I’ve ever seen in property management and it created an incredibly toxic and unfair work environment. The company culture was full of micromanaging and favoritism. They constantly relied on college interns as cheap, free labor. If you’re looking for a professional, supportive company with clear policies and fair pay, this is NOT the place. The environment is disorganized, strange, and honestly exploitative.

Explore other reviews about CYM Living

5.0
30 May 2024
Recommend
CEO approval
Business outlook

Pros

Value you as a person

Cons

Managers do not have any control

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

- Learn how to work with minimal support/resources - Teaches you how to adapt under pressure

Cons

The culture here is honestly one of the most toxic work environments I’ve experienced. Personal relationships and favoritism seem to matter far more than actual performance, experience, or hard work. There appears to be a strong culture of personal connections influencing promotions and leadership hiring decisions, with friends and family frequently placed into high-paying leadership roles regardless of whether they have the experience typically expected for those positions. The company also appears to heavily favor friends’ and family members’ construction/supply companies, even when pricing is significantly higher than competing vendors, while simultaneously nickel-and-diming smaller or unrelated vendors over every expense to compensate. The hardest part is that leadership will constantly praise and reassure employees to their face, but the second you do something they dislike or become inconvenient, the narrative completely changes and suddenly you’re treated like you’ve been failing all along. It creates a very uncomfortable environment where employees never feel secure or genuinely valued. There are good people at the company, but the overall culture feels extremely political, inconsistent, and emotionally manipulative. Transparency and professionalism from upper management are lacking, and favoritism heavily impacts employee experience and advancement.

See reviews by: Helpful|Rating|Date|All