Does Call Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Call Experts employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Call Experts. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Call Experts?

41% of Call Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Call Experts 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Call Experts?

Customer Service Representative (14) , Call Center Agent (4) , Operations Agent (4) , Team Leader (4) , Account Manager (2) , Cold Caller (2) , Sales Representative (2)

What are the pros of working at Call Experts according to real employee reviews?

"friendly "regular" employees" ((in 3 reviews))

What are the cons of working at Call Experts according to real employee reviews?

"Management will change policies and procedures at the drop of a dime." ((in 3 reviews))

What are employees saying about Call Experts redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Call Experts redundancy and their outlook for job security at Call Experts in 2026.

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Call Experts reviews

Redundant work - Call Center Agent Call Experts Employee Review

2.0

23 Dec 2019

Call center agent

Recommend

CEO approval

Business outlook

Pros

Good training and help from leads Small environment everyone knows everyone

Cons

Hours Pay Redundant script and tasks

Call Experts Response

Thank you for your feedback! Your response is taken seriously and we will continue to evaluate and do all we can to keep our staff stimulated and better pay/hours. We assure you that we are constantly assessing what is possible for pay. Our performance pay program allows agents to make up to $13/hr. Additionally, with our open door approach, you are always welcome to speak with the Operations Manager and/or HR if you have a concern. We believe our center is a fun and fast paced environment. We are always looking for strong individuals who care about customer service!

Explore other reviews about Call Experts

5.0

7 Apr 2025

Lead agent

Recommend

CEO approval

Business outlook

Pros

Flexible, Supervisors are amazing and willing to help if any questions come up.

Cons

Pay is okay but could be better!

2.0

29 June 2026

Agent operator

Recommend

CEO approval

Business outlook

Pros

Work environment is comfortable and flexible

Cons

Pay is not good at all.

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Redundant work - Call Center Agent Call Experts Employee Review

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