Does Call Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Call Experts employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Call Experts. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Call Experts?

41% of Call Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Call Experts 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Call Experts?

Customer Service Representative (14) , Call Center Agent (4) , Operations Agent (4) , Team Leader (4) , Account Manager (2) , Cold Caller (2) , Sales Representative (2)

What are the pros of working at Call Experts according to real employee reviews?

"friendly "regular" employees" ((in 3 reviews))

What are the cons of working at Call Experts according to real employee reviews?

"Management will change policies and procedures at the drop of a dime." ((in 3 reviews))

What are employees saying about Call Experts redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Call Experts redundancy and their outlook for job security at Call Experts in 2026.

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Call Experts reviews

Job - Customer Service Agent Call Experts Employee Review

2.0

26 Sept 2024

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Overtime and Christmas pay was nice

Cons

Being graded on your call etiquette is the worst. They randomly pick calls you have and grade it. It can be 8 calls in a 2 week period and if you fail you get points against you and having a certain amount of points your fired.

Explore other reviews about Call Experts

5.0

7 Apr 2025

Lead agent

Recommend

CEO approval

Business outlook

Pros

Flexible, Supervisors are amazing and willing to help if any questions come up.

Cons

Pay is okay but could be better!

2.0

29 June 2026

Agent operator

Recommend

CEO approval

Business outlook

Pros

Work environment is comfortable and flexible

Cons

Pay is not good at all.

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