Overworked and underpaid - Anonymous employee Canadian Franchise Association Employee Review

Working for the CFA has been an incredibly positive and rewarding experience. From day one, I have felt genuinely welcomed and supported by both my colleagues and the leadership team. The culture is one of collaboration, where everyone works together to support the Association's mission and uphold its values of representing franchising ethically and responsibly across Canada. The leadership team has been exceptional, providing outstanding training, guidance, and encouragement throughout my journey. Their investment in employee development has helped me learn a tremendous amount, build my confidence, and continually expand my skills. I have always felt encouraged to grow within the Association and explore opportunities to develop my career. One of the things I value most about working at the CFA is the people. Everyone is approachable, supportive, and genuinely committed to helping one another succeed. There is a fantastic team atmosphere every day, where achievements are celebrated, ideas are welcomed, and everyone works collectively towards shared goals. I am proud to be part of an organization that not only champions ethical and responsible franchising across Canada but also demonstrates those same values internally through its people, leadership, and workplace culture. I would highly recommend the CFA to anyone looking for a supportive, collaborative, and rewarding place to build a long-term career.

none that come to mind

- Work from home 3 days a week - Excellent collaborative team

There are unfortunately many cons working at the CFA. The main being senior management. The management team like to refer to themselves as avengers which I found ridiculous. They are extremely unprofessional and have no idea how to manage a team. One thing that I found shocking was how much they fear the CEO. On multiple occasions they would ask us to lie in our meetings in order for the CEO not to flip out. It was a way for them to avoid taking ownership and to save their behinds. Upon my exit, they made several employees cry and leave the company - for faults of their own. Not only this, but the head of Finance was the worst person of them all, he also handled HR which was absolutely horrific. He was inexperienced and incapable of doing so. He wasn’t even qualified to be the department head of finance (he didn’t even have any certifications or the proper education to the job) let alone run HR. Honestly, this place seemed like it would have been a great place to work but when a company asks you to lie - whether to the CEO or paying members (they lied to their members a lot). Avoid at all costs. This is an honest review, I have absolutely no ill will against the company in the slightest. It was a blessing for me to leave. I still know many people working there and they are miserable.