Messy and unprofessional - Anonymous employee Capco Employee Review

At Capco, there is a robust process in place to assess performance. Over this past year, we have piloted successfully a new feedback tool and program, which enables real-time feedback from Project Managers and others to be entered via an app/portal. Feedback is then reviewed by a number of independent reviewers at ‘round tables’, to ensure fairness and objectivity in assessments and ratings. In addition to performance in role, our new approach also provides for recognition for broader contribution to the firm such as recruitment, diversity and Corporate Responsibility. Feedback from staff for a more ‘holistic and transparent approach to performance has been favorable. Bonuses are not guaranteed but based upon performance. Capco has consistently paid at or above market in both base pay and bonuses. We monitor our pay practices for fairness, especially in relation to gender and ethnicity. We take eradicating any pay gap very seriously. Our HR team is comprised of committed professionals who care deeply about the wellbeing of all of those at Capco. They ensure that any complaints that may be brought to our attention are investigated fully and fairly, and that appropriate action is taken in response to any issues. Sometimes complete confidentiality may not be possible given the nature of a complaint and the need to investigate fairly, but we can give an absolute reassurance that we act properly, with sensitivity and with the utmost discretion.