Not great - Customer Service Capita Employee Review

3.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Staff are plentiful and friendly. Middle management are pleasant. Opportunities for lateral movement plenty.

Cons

Promotion opportunities scarce. Initial employment level revolving door. Minimum wage with vert little movement. Very little in the way if freedom Close to 0 autonomy across the board.

Explore other reviews about Capita

5.0
7 July 2025
Recommend
CEO approval
Business outlook

Pros

it was very good job

Cons

it was a stressful work environment

3.0
17 June 2025
Recommend
CEO approval
Business outlook

Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

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