Good for building experience - Anonymous employee Capita Employee Review

3.0
19 Dec 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Standard working hours, can work overtime if available Good for limited experience in contact centre as training was provided. The people working alongside you on the phones are generally friendly and amiable.

Cons

The career progression opportunities are very limited. The salary appears to stay the same even after working there for a number of years Management positions are more of a 'face fits' policy. Temporary staff have no holiday entitlement and can be asked to leave without any notice.

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5.0
7 July 2025
Recommend
CEO approval
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Pros

it was very good job

Cons

it was a stressful work environment

3.0
17 June 2025
Recommend
CEO approval
Business outlook

Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

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