Fantastic Place to Work for 5 Years - Associate Manager, Account Management CarGurus Employee Review

4.0
8 May 2024
Recommend
CEO approval
Business outlook

Pros

CarGurus is a fun, creative and relaxed atmosphere. You'll work with people from all backgrounds. You'll get catered lunch every day, a gym membership, gorgeous views, free snacks, coffee/cold brew. You'll be free to plan your day as you see fit, as long as you hit your metrics. Everybody is kind and welcoming, and you'll feel like you belong. It's low stress. The products are great, and they help a lot of people. It is a wonderful place to work.

Cons

Once the honeymoon is over, the job gets mind numbingly monotonous and simply doesn't change. You'll have to hop on long calls with angry car dealers and be ill equipped to deal with their objections. You'll have piles and piles of charts, graphs, pie charts to resell value, but 9 times out of 10 the clients know that the company lets them cancel and then come back, rinse and repeat. They have way too many managers who simply do not provide a lot of value to their direct reports other than telling them to do more. They've outsourced a lot of complex work to overseas call centers. This will lead to issues down the road.

Explore other reviews about CarGurus

5.0
15 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible workplace that prioritizes professional and personal development. Amazing office and perks that motivate you to come to the office. Culture is strong, people work hard and support each other.

Cons

Sometimes unclear career progression opportunities.

5.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Having completed my first three months as a Senior Engineering Manager, my experience has been very positive so far. Excellent Culture: The organization fosters a collaborative, inclusive, and supportive culture where people are encouraged to share ideas, challenge assumptions, and work together toward common goals. Leadership is approachable, and there is a strong focus on transparency and continuous improvement. Great Team: I have had the opportunity to work with a highly talented, knowledgeable, and supportive team. Everyone is willing to help, share expertise, and contribute to collective success, making onboarding and collaboration seamless. Technology-Forward and Innovation-Driven, The company embraces modern technologies and remains technology-agnostic, selecting the best tools and platforms for the problem at hand rather than being tied to specific vendors. The organization is proactive in exploring emerging technologies, including cloud, platform engineering, and AI, which creates an exciting environment for learning and innovation. Overall, my first three months have reinforced that this is a great place to grow professionally while working on meaningful and technically challenging initiatives.

Cons

The hybrid work model requires employees to be in the office three days per week, which may not suit everyone. However, I personally appreciate the opportunity to collaborate face-to-face, build relationships, and connect with colleagues. Combined with the office perks and supportive environment, I do not currently have any major cons to report.

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