Good to get by - Sales Consultant CarMax Employee Review

4.0
16 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Not pushy, no quotas, no micromanaging…until it gets slow. Good benefits if you are full time. If you stay productive you can make a decent wage.

Cons

Slow times and low incentive payment make you feel like you are working for nothing gained. Selling multiple cars and not seeing incentive payment due to call center involvement and reduced pay if the customer originates from the call center.

Explore other reviews about CarMax

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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