4.0
19 Nov 2025
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Good sales training for basic concepts if you've never held this type of position before. The management have it in their interest to see you succeed and give good sales frameworks to start from. You will learn a lot about customer service and the car industry by working here.
Cons
You will not be doing any negotiation and have limited to none qualifying power due to CarMax policy. You will spend a lot of time with people who do not truly want to buy and cannot turn them away directly. You will have to find creative ways to get time wasters out of the building so you can get to the customers who will actually buy.