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      CarMax

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      CarMax reviews

      Good culture but poor sales training - Senior Sales Consultant CarMax Employee Review

      3.0
      3 June 2026
      Senior sales consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      The culture is/was good. I still keep in touch with a lot of my former co-workers.

      Cons

      Terrible at Sales Development! I was a TOP DOG with 15+ years of experience, and the training is trash for sales consultants, and it shows in the results.

      Explore other reviews about CarMax

      5.0
      31 Mar 2026
      Inventory associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Everything is great I love how it is ran

      Cons

      Everything is great the way it is

      1.0
      31 May 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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