CarMax overpriced unflated quality slight of hand - Buyer In Training CarMax Employee Review

1.0
30 Oct 2008
Recommend
CEO approval
Business outlook

Pros

strong company, should be here thru recession

Cons

attitudes, low pay, constant threats about being let go, quality is inferior and the reconditioning process is non existant

Explore other reviews about CarMax

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Everything is great I love how it is ran

Cons

Everything is great the way it is

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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