Good money, but you earn it... - Sales Consultant CarMax Employee Review

4.0
9 Apr 2012
Recommend
CEO approval
Business outlook

Pros

For not requiring a college degree being a sales consultant at CarMax isnt a bad job at all. You have every opportunity to make at least 40k a year shortly after you finish training. It really is a better work environment than other car lots. Steady flow of customers through the door.

Cons

Management micromanages the crap out of you. There is no hourly rate so the job is pure commission. On top of tha the comission you make is the same ob every car as it is a flat rate which means we're probably making a good bit less than sales consultants at other lots. Having said that, managers are constantly helping you find something to do or telling you when you can go to lunch which gets old quick when you spend you're whole day taking their crap amd dont make a dime for it. The current LGM is one of the fakest corporate cookie cutter bosses I've ever seen. He seriously is one of those people who gets off on hearing hinself talk so get lick getting a ny favors from him. He has seriously brought the morale of the entire store down with his controlling and unsympathetic attitiude not to mention his lack of involvement in the actual store.

Explore other reviews about CarMax

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

a people driven company that sells cars

Cons

Inner network devloper compabalility is lacking

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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