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      CarMax

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      CarMax reviews

      Good People, Bad Pay - Senior Buyer CarMax Employee Review

      3.0
      2 Mar 2013
      Senior buyer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Benefits, exempt employees are engaged in the business.

      Cons

      The company punishes those who will not relocate from big market stores and hand out bonuses to managers in store that do significantly less work in new markets off the backs of big market employees. Company shows a lot of favoritism behind closed doors. Employees are significantly underpaid compared to similar jobs at competing companies.

      Explore other reviews about CarMax

      5.0
      3 May 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      You are your own boss

      Cons

      Slow days can be demotivating.

      1.0
      31 May 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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