It pays the bills - Detailer CarMax Employee Review

3.0
10 June 2013
Recommend
CEO approval
Business outlook

Pros

Can be nice if you are interested in the Sales, Business, and Buyers departments. Those three departments can help you get ahead.

Cons

The Operations department that I worked for was indeed very volume oriented even though they said detail oriented first and then volume later. Because I take pride in things that I do, this was not the position for me, at least according to my supervisor.

Explore other reviews about CarMax

5.0
27 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company and great people.

Cons

Can’t think of any cons.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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