Great place to work just BE CAREFUL - Manager-In-Training CarMax Employee Review

3.0
16 Dec 2019
Recommend
CEO approval
Business outlook

Pros

This is like a family. Initially if you are not used to working the long hours it can be a bit overwhelming, but eventually you get used to it and it will no longer bother you. If you work hard, this company will develop you as a leader and you will get promoted quickly. They acknowledge talent and love to watch it grow. I loved everyone that I worked with because the culture is full of honesty and provides feed back that helps in both professional and personal settings. I would recommend anyone looking for a great career to look at this company.

Cons

The "bad seed" employees are given too many chances to stick around because of the same culture that tries to develop its associates, sometimes spends too much time on the ones that clearly DON'T NOT fit. Because of this management has to spend too much time on those problem associates and it stunts the growth of others. This allowed for those associates to bring down the morale of the group because they were given chance after chance to show they were not going to change for the better.

Explore other reviews about CarMax

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

a people driven company that sells cars

Cons

Inner network devloper compabalility is lacking

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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