Time will tell if this company is really Fortune 100 material. Beware of the heaping optimism. - Mechanical Associate CarMax Employee Review

3.0
22 July 2008
Recommend
CEO approval
Business outlook

Pros

So far, in an unstable economy this dealership has remained solid in its commitment to not lay-off anyone. As the economy worsens only time will tell if management will stick to their guns on this issue. The benefits are comprehensive and comparable to other employers but not spectacular. This is one of the cleanest dealerships in the automotive industry given their size. The shops are well organized and very well equiped. Auto techs have all their tools provided by the company. Management plans cook outs with quarterly company meetings to let employees know the health of the company, dealership performance, and to break up workplace monotony. They give referal bonuses for new hires. Stock options availible to most employees.

Cons

Very limited advancement oppertunities if you are not willing to relocate. Bonus programs not tied to individual performance but to dealership performance and are rarely acquired. No cost of living, or annual wage increases. (I.E. You get paid the amount you get paid untill you advance even if it takes 5 years to advance to next level!) Technical training is offered but classes are few and far between and have limited availibility.

Explore other reviews about CarMax

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Everything is great I love how it is ran

Cons

Everything is great the way it is

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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