Company Culture - Sales Consultant CarMax Employee Review

4.0
27 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Pleasant work environment. Everyone treats everyone with respect and is nice (for the most part, at least at my location). Lots of little nice things the company does for the employees. High focus on giving employees recognition, which I found very positive and still seems to be rare to find. After working there for 4 years and leaving for a better paying job, I really missed the positive working environment. Lots of areas to move around in, can go from sales to finance office, move up the ladder, plenty of opportunities for growth. Open door policy.

Cons

Some managers get a little bit too comfortable in their jobs and may not set the best example at times. Needs a more uniform approach. Some managers work way harder then others, or some may be much more approachable then others. Pay structure for sales people could use some serious improvement. Can be very stressful to maintain adequate sales to live from.

Explore other reviews about CarMax

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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