Good company, community, and benefits - Anonymous employee CarMax Employee Review

4.0
25 Nov 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent benefits (health, dental, vision, 401K); community & team building, great opportunity for those w/ strong work ethic & right skill set. Training in sales is solid & ongoing.

Cons

One slip can immediately cost your job. People disappear without chance to say goodbye. Corporate loyalty was lacking when a top sales person was tricked by an undercover reporter they fired him (after 7 years dedicated service) without warning.

Explore other reviews about CarMax

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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