Not a company to grow with - Inventory Associate CarMax Employee Review

1.0
17 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Great atmosphere, flexibility with hours, great if you’re a student.

Cons

Anytime the company wanted to maximize profits, it usually would always cut back on employees pay, perks and benefits. When I started benefits and perks were great. However, every year they would slowly would cut back resulting in higher insurance premiums and lower pay for new hires in salary positions. Hiring from outside instead of promoting with in the company, probably to offer a lower salary. I saw too many positions that were given to outsiders. Fastest way to lose the hardest working employees that always go above and beyond. Too many outstanding employees were overlooked which resulted in employees to move on. Carmax LOVES to push that it’s wrong for employees to talk about salary and could result in being fired. Don’t know if that’s changed but being fired for speaking about salary is against the law and I’d suggest employees discuss salary.

Explore other reviews about CarMax

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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