Analysts at Carmax do interesting, high impact work for low pay - Strategy Analyst CarMax Employee Review

4.0
16 Feb 2011
Recommend
CEO approval
Business outlook

Pros

Keep in mind I am only writing about working in the strategy group at the Carmax home office. 1. Great intellectual content for people interested in strategy, marketing, statistics/data analysis, operations, etc. 2. Open work environment with a lot of flexibility and independence given to analysts 3. Good work-life balance, with generous vacation policy (our group offered 1 week of vacation time per quarter) 4. Leadership team of the company values the work done by the anlaysts a lot, so analysts get a lot of face-time with C-level people, and the work has very real impact on the company 5. Facilities were very nice, with our own sports fields, basketball courts, squash courts, and a pretty well equipped gym.

Cons

1. The compensation package is relatively low considering the skillset required to do the work. However, there is trade-off in that Richmond is an inexpensive place to live and working hours are very reasonable. 2. Richmond is a great place to raise a family, but not a great place to spend your early and mid-twenties. People looking for a lot of excitement and stimulation in their social life may find their options limited. 3. The location of the office itself is extremely inconvenient. Far from the city proper, located in undeveloped woods and farmland. There aren't even restaurants to go to for lunch, and forget about trying to run errands during the workday.

Explore other reviews about CarMax

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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