Good Company, Needs Direction - Software Engineer CarMax Employee Review

3.0
11 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Carmax has great values on paper but some teams put them into practice and others don’t. On a good team, it’s great. On a bad team, it can be really bad. There are some really stellar first and second tier managers.

Cons

Major variance between teams. Some are fantastic. Some need help. High level leadership doesn’t provide consistent direction to teams.

Explore other reviews about CarMax

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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