Pros
Great co-workers, decent hours dependent upon your position. Benefits are good but expensive. Vacation time is good but you are sometimes made to feel guilty for taking time off.
Cons
Good ole boy network is alive and well. If your not a buyer you have no chance for any significant advancement. Micro management at its finest. Carmax has created a generation of BS artists that can talk a great game but can't actually do anything productive. It's doesn't matter what you do or how good you do it If you can't talk the talk you aren't going anywhere. This was once a great company, truly deserving of their 100 best places to work label but now that is just the result of a very active PR campaign. Gallop Compass ratings are a farce as you are "encouraged" to take the survey and fearful of the impact of negative responses. Could go on and on but by now you should get the point.