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      CarMax

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      CarMax reviews

      Great job that’s getting worse - Senior Sales Consultant CarMax Employee Review

      4.0
      12 June 2025
      Senior sales consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy job if you’re a good communicator and willing to work hard

      Cons

      Company is getting killed by Carvanna and trying to change model to reflect carvannas. Sales consultants is something they’re almost trying to phase out

      Explore other reviews about CarMax

      5.0
      31 Mar 2026
      Inventory associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Everything is great I love how it is ran

      Cons

      Everything is great the way it is

      1.0
      31 May 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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