10 years of growth, support and opportunity. Great place to build a carrer - Mechanical Manager CarMax Employee Review

5.0
21 July 2025
Recommend
CEO approval
Business outlook

Pros

I’ve been with CarMax for 10 years, and I can confidently say this company has been an incredible place to grow both personally and professionally. I’ve had the opportunity to work across 3 different locations, and no matter where I’ve been, the culture of teamwork, support, and development has remained consistent. I started my career as a Cosmetic Associate, and thanks to the many growth opportunities CarMax offers, I’m now in management, where I’ve spent the last 5 years. The company does a phenomenal job providing training programs that not only help you strengthen your current skills but also allow you to explore and learn new ones. Whether you’re looking to grow within your location or explore opportunities across the country, CarMax makes that possible. One of the things I appreciate most is the mentorship and guidance I’ve received along the way. I’ve been fortunate to work with some incredible leaders who have invested in my development and helped shape the leader I am today. CarMax truly values its associates and fosters an environment where people can thrive. The benefits are great, the people are even better, and the leadership is among the best in the industry. If you’re looking for a place where your hard work is recognized and you’re given the tools to grow, I highly recommend CarMax.

Cons

fast paced environment requires strong adaptability

Explore other reviews about CarMax

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Positive, inclusive culture with supportive coworkers and a friendly environment. Feels like my manager really cares about my work and interests.

Cons

Going to in person/in office 5x/week.

1
4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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