a good place to gain experience - Contact Center Agent CarParts.com Employee Review

2.0
26 Sept 2024
Recommend
CEO approval
Business outlook

Pros

the team leads are really patient and helpful.

Cons

new processes are not agent and customer friendly. tools are not a par with other companies.no crm and needs better telephony. no real investment in tools,

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CarParts.com Response
1y
Thank you for sharing your feedback about your experience at CarParts.com. We appreciate your insights regarding the support from team leads and the areas where improvements can be made, particularly concerning tools and processes. We always strive to enhance our work environment, and your comments are valuable in that effort. We encourage you to reach out to your local HR representative to discuss your suggestions further. Your voice matters, and we’re here to listen!

Explore other reviews about CarParts.com

5.0
26 July 2025
Recommend
CEO approval
Business outlook

Pros

company has good mangement and good projects

Cons

I dont have any cons

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CarParts.com Response
11mo
Thank you for taking the time to leave us feedback! We're glad to hear you’re enjoying the projects and leadership at CarParts.com. We appreciate your contributions and are excited to keep building together.
4.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Work schedule options Opportunity to be involved in network level decisions Collaboration Can relocate to other DCs if needed

Cons

Only 4 cities to work in Limited upward growth opportunity but not impossible

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