Poor management and workplace culture - Retail Sales Assistant Card Factory Employee Review

2.0
20 July 2025
Recommend
CEO approval
Business outlook

Pros

Some colleagues were friendly and fun to work with.

Cons

Management was awful and would use employees as scapegoats for poor store performance. The work itself was dull but would not have mattered if work culture had been more positive. Insistence on pushing extras at the till would alienate customers, who were evidently uninterested, but you were somehow expected to sell a certain amount otherwise you would be struck off.

avatar
Card Factory Response
9mo
Thank you for sharing your feedback. We are committed to making cardfactory a great place to work, and your insights are invaluable to us. Please feel free to email us at recruitment@cardfactory.co.uk so we can discuss your concerns further and work on improving our colleague experience.

Explore other reviews about Card Factory

5.0
9 June 2025
Recommend
CEO approval
Business outlook

Pros

great place to work I had a great time

Cons

none it is a great place to work

avatar
Card Factory Response
11mo
We're so pleased to hear about your positive experience with us! Thank you for taking the time to share your thoughts. It's feedback like yours that helps us to continue to improve our colleague experience.
3.0
28 June 2025
Recommend
CEO approval
Business outlook

Pros

Nice management and good work ethic

Cons

No cins that i can see

avatar
Card Factory Response
9mo
We're so pleased to hear about your positive experience with us! Thank you for taking the time to share your thoughts. It's feedback like yours that helps us to continue to improve our colleague experience.
See reviews by: Helpful|Rating|Date|All