Card Factory Retail Sales Assistant reviews

2.8

57% would recommend to a friend

(63 total reviews)

Darcy Willson-Rymer

62% approve of CEO

26% positive business outlook

Retail Sales Assistant employees have rated Card Factory with 2.8 out of 5 stars, based on 63 company reviews on Glassdoor. This indicates that most Retail Sales Assistant professionals have an average working experience there. Card Factory is rated 21% below average by Retail Sales Assistant professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

63 reviews
2.0
20 July 2025
Recommend
CEO approval
Business outlook

Pros

Some colleagues were friendly and fun to work with.

Cons

Management was awful and would use employees as scapegoats for poor store performance. The work itself was dull but would not have mattered if work culture had been more positive. Insistence on pushing extras at the till would alienate customers, who were evidently uninterested, but you were somehow expected to sell a certain amount otherwise you would be struck off.

avatar
Card Factory Response
9mo
Thank you for sharing your feedback. We are committed to making cardfactory a great place to work, and your insights are invaluable to us. Please feel free to email us at recruitment@cardfactory.co.uk so we can discuss your concerns further and work on improving our colleague experience.
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Glassdoor has 1,368 Card Factory reviews submitted anonymously by Card Factory employees. Read employee reviews and ratings on Glassdoor to decide if Card Factory is right for you.