low learning and micromanagement - Anonymous employee CareDx Employee Review

1.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are good. Remote work is good.

Cons

Supervisors measure you on how much notes you can put in the system per day not necessarily the quality of work. There’s no focus on resolution, repetitive work, low learning and limited time for review and analysis. You will get absolutely no training and you have to figure it out as you go. Not to mention you will get burned out by the micromanaging.

Explore other reviews about CareDx

5.0
9 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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