Great company - Medical Science Liaison CareDx Employee Review

5.0
29 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Being an MSL at CareDx has been a wonderful experience. There is a great amount of support for the MSLs. We are always encouraged to share our ideas with the leadership team. Great work life balance. Great work environment, very positive. I love the work culture and the friends I have. The head of medical affairs is a great mentor to all of us. Our CEO and President are extremely supportive and very down to earth.

Cons

None really. All is good.

Explore other reviews about CareDx

5.0
9 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

1
See reviews by: Helpful|Rating|Date|All