Work here if you want to have bad days everyday - Anonymous employee CareDx Employee Review

1.0
19 Nov 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Office is nice and modern Company seems to be making lots of money You get perks if you are upper management

Cons

It is a very toxic environment. There is no collaboration, no transparency whatsoever. Lots of bullying, blaming, calling names, fighting for credits. Backstabbing is the prevailing culture here. A small number of people contribute most of the work, but are surrounded by lots of incompetent people taking away the credits. Upper management is very arrogant. Mid level managers either are too afraid to push back or are simply ignored. Employee feedback is never taken seriously. HR definitely do not represent employees, only eager to please upper management. The unbelievably positive reviews on glassdoor are most likely their masterpiece. Absolutely terrible response to COVID19 as a company, there is no respect for people's safety at all. It's hard to believe this is a 'patient care' company.

Explore other reviews about CareDx

5.0
9 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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