Dysfunctional Company - Anonymous employee CareDx Employee Review

1.0
15 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, nice people throughout the company, fun social events.

Cons

The Onboarding Process was poorly executed. No training or orientation. Poor Leadership in the department I was hired to work in. Told to keep quite if CEO asks me any questions about what I have observed as a new hire. Too many inefficiencies and money wasted. Enormous amount of inner office email exchanges used as a means to manage the business. If your role is to help improve process you will face nothing but resistance. Antiqued methods used to conduct the main pillar of the business. Coached to keep facts from the CEO.

Explore other reviews about CareDx

5.0
9 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

1
See reviews by: Helpful|Rating|Date|All