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      CareDx

      Engaged employer

      CareDx reviews

      Extremely Toxic, unhealthy environment for the mentally and emotionally fragil - Reimbursement Specialist CareDx Employee Review

      1.0
      31 Oct 2023
      Reimbursement specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home is a slight plus

      Cons

      You will be spoken to in a unprofessional manner and will be made to feel small. No real structure to training and management will delegate their tasks to suite their needs. Management is related brother and sister and the dynamic is extremely toxic. Was told my boss is the sister I can get you fired. There are good people working there but because of the toxic environment provided my management, people are put against eachother.

      Explore other reviews about CareDx

      5.0
      9 Sept 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

      Cons

      No concerns, this company is moving transplant care forward!

      1.0
      19 June 2026
      Transplant account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

      Cons

      For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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