Over worked, underpaid - Training General Manager Caribou Coffee Employee Review

3.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is good if you staff correctly

Cons

Undervalued for extra work done Promotions don't happen until you are doing your supervisions works for up to a year Little space for feedback for bosses from Employees creates division

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Caribou Coffee Response
4mo
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. We take input like this seriously and will continue working to improve the experience for all members of our team.

Explore other reviews about Caribou Coffee

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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