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Charles & Colvard

Is this your company?

Will Cause Mental Turmoil - Customer Service Representative Charles & Colvard Employee Review

1.0
24 Mar 2025
Recommend
CEO approval
Business outlook

Pros

I made some good friends in my department, and they have a nice ice machine in the break room.

Cons

Imagine: You work for an employer who's CEO is racist, misogynistic, and pompous. Well, you'd be working at Charles & Colvard. Unfortunately I had the absolute pleasure of experiencing this front and center. I witnessed so many people of color get fired because they were seen as "intimidating" or a "threat", when that was so far from the truth. If you ever tried to stand up for yourself or your department you were cut within a week, no matter how good you were at your job, especially if you were a woman. The entire customer service department would be drowning in work and issues that are caused by their quality control process, but the CEO and his female shadow (AKA the COO) with no backbone are in Italy and India for weeks enjoying a nice vacation that they cover up by saying they have work to attend to there (lol okay). Oh also, you have a personal life? Wish that goodbye, because the second you start working here you will take work home and come back the next day feeling like you never left. We can also talk about how there isn't a real HR, and hasn't been since Don, the CEO, took place. He fired them because he didn't want anyone going to HR about him, so instead the interim "HR" tells the CEO everything, so nothing is safe or confidential, ever. Please, for the love of everything, do not find yourself working here. Personally, I am in therapy now due to trauma that the administration here has caused me in the workplace.

Explore other reviews about Charles & Colvard

5.0
17 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The CEO and VP of sales are joined at the hip and live together and this creates a great space for working.

Cons

Sometimes the two of them aren't able to see all the issues because they can't see past each other

1.0
29 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Worked with some amazing people in the customer service, sales & marketing departments

Cons

Everything else. The CEO is a misogynistic, racist dictator and his sidekick pretends to be on your side and care about you just to talk about you to others (as if it won’t get back to you). They make empty false promises berate and degrade you. Not to mention there’s no real HR to report any of this too because they fired them… hmmm I wonder why? There’s no work life balance and when you try to restore that balance or God forbid you need time off when a family member passed there is a problem. Save yourself the stress and ridicule. Especially if your a minority.

3
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