Too focussed on bottom line to see benefits of growing their business. Hence the position TRG are in. - Manager Chiquito Employee Review

1.0
26 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Decent salary, fairly competitive. Don't be sucked in by the bonus structure though. Some truly great people to work with, loads of passion and great work ethic. 33% discount if you get time off to use it.

Cons

Where to start really 1.Constant pressure on labour costs (daily calls/emails)leading to being constantly underteamed, higher management totally out of touch and unwilling to listen to guests or team about levels needed. Forget being a manager, you are a expensive waiter/chef/busser/pot wash. However still expected to do a list of manager duties daily on top. This the most stressful part of your job by far. 2. Very little posetivity, constant battle against negativity from above, this inevitable flows down though the whole team. 3. Unachievable targets set (which they know) yet still pile pressure on to deliver, leads to compromising food/drink/service quality. Baffles me why they don't realise this is one of the big reasons the company is where it is today. 4. Progression very limited now. All in all I feel if you look after your team and don't stretch them to breaking point, Look after your guests, serve great food and drink, the brand vision in fact you will have a successful company................they have lost sight of this which is hugely dissapointing.

Explore other reviews about Chiquito

1.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- There was none to be honest

Cons

-shifts every Friday, saterday and Sunday night - I was paid £6.50 an hour -Managers treated members of staff not in their possy awfully, -most vile place I’ve ever worked

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Chiquito Response
6d
Thank you for taking the time to share your feedback. We're sorry to hear that your experience at Chiquito didn't meet your expectations. We strive to create a positive and supportive working environment for all of our team members, so it's disappointing to read that this wasn't your experience. For our Wait Staff we pay minimum wage depending on the employees age. If you would like to discuss your experience with us further please drop us an email at hradvice@bigtablegroup.com We appreciate your feedback, as it helps us reflect and continue improving. We wish you all the best for the future and thank you for the time you spent with Chiquito.
3.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Experience, staff, tips, fast paced

Cons

Minimun wage, long hours, no longer a business

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Chiquito Response
6d
Thank you for taking the time to share your experience. We're pleased to hear you enjoyed the fast-paced environment, the team around you, and gained valuable experience during your time at Chiquito. We appreciate your honest feedback regarding pay and working hours, and we recognise these aspects can be challenging in hospitality. We wish you all the best in your future career and thank you for having been part of the Chiquito team.
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