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Citadel Credit Union

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Collection - Collection Department Citadel Credit Union Employee Review

1.0
19 June 2024
Recommend
CEO approval
Business outlook

Pros

Business casual office, and gym

Cons

Unprofessional work environment that senior management and human resource department allowed racist treatment in department and bullying,

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Citadel Credit Union Response
2y
All claims of unprofessional or inappropriate behavior that are brought to the attention of management are thoroughly investigated by HR. Citadel policies are such that the type of behavior alleged is not tolerated.

Explore other reviews about Citadel Credit Union

5.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Great team culture, competitive compensation, and opportunity for remote work.

Cons

Work-life balance, strict performance metrics, lack of opportunities to move different positions.

4.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Citadel provides a great work-life balance and encourages employees to grow within the company. The company also offers excellent benefits to its workers. In addition, Citadel values employee feedback and listens to suggestions on how to improve the workplace, creating a positive and supportive work environment.

Cons

From an outsider's perspective, Citadel appears to have African American representation in leadership based on its website. However, when I looked at the internship pages and recruitment materials, I did not see the same level of representation in the photos. Increasing diversity in internship marketing could help prospective candidates feel more included and represented.

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