Review - Customer Service Representative Citi Employee Review

4.0
26 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good people to work with. They were very nice.

Cons

Didn’t love what I was doing so not for me.

Explore other reviews about Citi

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great benefits

Cons

None really, no complaints at all

2.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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