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      Hybrid schedule and benefits, but training was chaotic - Fraud Operations Specialist Citi Employee Review

      3.0
      4 May 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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      5.0
      25 May 2026
      Applications developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

      Cons

      Like any job, the manager is the one that can make or break the position

      2.0
      12 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits (PTO, healthcare, etc.) for FTEs

      Cons

      Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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